Calabrio have announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Centre ...
Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This marks the next step in the ...
Oculum, a leading innovator in platform-as-a-service (PaaS) solutions for video conferencing and unified communications (UC), ...
WILL Interactive, the leading provider of proven effective corporate training solutions, is pleased to announce the launch of ...
Context matters in customer interaction, and Calabrio’s AI-powered Bot Analytics software helps companies find the intent ...
Calabrio Recognised in ISG’s Buyers Guide for Significant Contributions to Agent Management Technology, Evaluated Across Contact Centre Basic, Advanced, and Agent Management Categories Calabrio has ...
While training more doctors and nurses is fundamental to relieving Canada’s current health care crisis, technology can also play an important role, such as in telemedicine and patient contact centres ...
OF NOTE Bremer Bank, St. Paul, announced the hiring of Chief Information Officer Matt Keen. Keen’s résumé includes stints with PricewaterhouseCoopers, Ameriprise Financial and Two Harbors. ADVERTISING ...
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