Calabrio have announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Centre ...

Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This marks the next step in the ...

In July 2024, telehealth utilization decreased nationally and in every US census region, according to FAIR Health's Monthly ...

Stova, a leading event management technology platform, today announced the appointment of Gurpreet Singh as Senior Vice President of Global Sales. Gurpreet is an experienced operator who brings to ...

Zendesk builds on complete service solution to strengthen human and AI partnership for the contact centre zendesk ...