The Board Chair of the West African Association of Customer Service Professionals, Yvonne Ohui MacCarthy, has categorically ...

UAE by integrating Netcracker's cutting-edge GenAI solution, enhancing customer interactions through personalized, consistent ...

Add one of the latest 9 Mint Mobile coupons to your next order to save on handsets, plans and accessories from the mobile ...

This latest jab follows a heated exchange earlier this month between Kamra and Aggarwal over the quality of Ola's after-sales ...

Comedian Kunal Kamra has taken to social media to demand transparency from Ola and its CEO Bhavish Aggarwal regarding ...

Kunal Kamra urged Ola CEO Bhavish Aggarwal to share a public plan to address the EV service backlog, with the caveat that it ...

Seattle-based customer service tech company Envision has been acquired by Capacity, which is based in the St. Louis area.

For years, if you wanted the highest-speed and most reliable internet service, you needed to be connected to fiber optic ...

The E-ZPass customer service center at Maine Turnpike Authority headquarters in Portland will be moved temporarily to allow for a months-long renovation project. Starting Monday and likely into ...

New to the Middlebury Snowbowl, but certainly not the ski industry, Kim Essensa, took the reins as full-time general manager ...

Two days after the Lane Transit District (LTD) delivered its inaugural State of the District address, the transit district's ...

Start-ups and established tech firms alike have launched a volley of new products at the industry. Read more at ...